WHO SHOULD I CONTACT IF I HAVE A QUESTION OR PROBLEM?
For the quickest response, please do not call the Common Cause office. If you call the Common Cause office we will send you a link to this page to fill out the form below. Common Cause contracted with FII Marketing and Shopify to create Shop Democracy to increase the visibility of people who support a democracy that works for all of us. The best way to resolve your issue is to let the merchandising experts responsible for Shop Democracy help you -- so fill out the form below for the quickest answer to your question.
CAN I EXCHANGE OR RETURN MY ORDER?
We cannot process returns/exchanges due to customer error. Please double check your cart contents prior to making your purchase.
WHAT IF MY PRODUCT IS DAMAGED?
Damaged products may be exchanged at no cost, or returned for a full refund (including shipping). Please contact customer service to process your refund for damaged products via the form below.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Your order will ship within 1-2 weeks of purchase, and spend 2-5 business days in transit depending on your location. Orders may be delayed in case of peak demand or inclement weather. We cannot guarantee a specific date of delivery. You will receive tracking information via email upon shipment.
WHERE DO YOU SHIP TO?
We only ship within the United States and its territories.
ARE MY PURCHASES AT SHOP DEMOCRACY TAX DEDUCTIBLE?
No. If you wish to make a tax deductible contribution to the Common Cause Education Fund (a 501(c)3 non-profit public education organization) you can do so here. Proceeds from Shop Democracy support the work of Common Cause (a 501(c)4 non-partisan advocacy organization).
IS A $25.00 PURCHASE THE SAME AS A $25.00 DONATION?
No. Both are important and support our work. Obviously, a direct contribution is the most efficient way of supporting Common Cause. But in an era where wealthy special interests and foreign adversaries sow disinformation to undermine our democracy, each of us can visibly demonstrate our support for democracy to our friends, families, colleagues, and communities -- Republicans, Democrats, unaffiliated and smaller party voters alike -- if we agree on nothing else, we agree that democracy is our common cause.
WHAT DO YOU DO WITH THE PROFITS?
The proceeds help us promote the pragmatic nonprofit solutions advocated for by the democracy experts at Common Cause. The stewardship of the hard earned contributions of our supporters is important to the board and staff of Common Cause. If Shop Democracy does nothing more than sustain itself and increase the amount of visible support for democracy in our communities it will be successful. Our products are priced competitively and the returns on our investment help create a self-sustaining revenue stream to promote the solutions Common Cause advocates at the local, state, and federal level.
ARE PRODUCTS MADE IN THE UNITED STATES?
Yes, all products are 100% made in the US and union printed.
WHAT ABOUT THE ENVIRONMENTAL IMPACT OF THESE ITEMS?
We strive to minimize the environment impact of our store. Our domestic supply chain centralized in the north eastern USA drastically reduces the carbon footprint of our products by avoiding international and cross-country shipments. Our printer utilizes techniques, equipment and dyes widely recognized to be the highest standard of environmentally-responsible printing. The high quality of our products also keeps them out of the landfill, given their longevity.
WHO CAN I CONTACT FOR CUSTOMER SERVICE QUESTIONS?
Use the form below to send us any additional questions related to merchandise.